Conflict resolution and school coexistence

Abstract

The resolution of conflicts in the school environment is fundamental to promote a healthy coexistence, so it is a task of the school to encourage the learning of skills to manage disagreements and differences in a constructive way, in an environment of mutual respect, empathy and collaboration, conditions that can contribute to the creation of a space where effective communication, understanding and the establishment of positive relationships among members of the educational community as a basis for the culture of peace. Therefore, this study sought, through research from the critical reflexive paradigm andqualitative approach, the construction of knowledge about the way conflicts are presented and handled in the El Dorado Educational Institution, in order to, in accordance with the design of action research, present as an action a proposal to address the problems identified in the research phase. As a result of this study, the main situations resulting in conflicts were characterized, among which intolerance, lack of dialogue and verbal and physical violence were observed, in front of which the students, at least in theory, they pointed out to go to dialogue to resolve them; from this, four educational
workshops were designed and implemented that contributed to the reflection and analysis of situations in which second grade students managed to demonstrate the importance of dialogue and empathy for the peaceful resolution of the conflicts.